._app_160s9_1,._loginPage_160s9_3,._loading_160s9_5{--navy:#10233f;--ink:#16283f;--muted:#66768b;--line:#dbe3ec;--soft:#f4f7fa;--blue:#275de8;--blue-dark:#1946bd;--cyan:#21a5ae;--green:#228b68;--amber:#b87417;--red:#c24755;min-height:100vh;color:var(--ink);background:radial-gradient(circle at 8% 0,#21a5ae1a,#0000 31rem),linear-gradient(#f8fafc 0%,#eef3f7 100%)}._app_160s9_1 *,._loginPage_160s9_3 *,._loading_160s9_5 *{box-sizing:border-box}._header_160s9_51{z-index:20;-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);background:#ffffffeb;border-bottom:1px solid #c0cddbd9;grid-template-columns:minmax(210px,1fr) auto minmax(210px,1fr);align-items:center;min-height:76px;padding:0 clamp(20px,4vw,64px);display:grid;position:sticky;top:0;box-shadow:0 4px 24px #12233c0a}._brand_160s9_81{color:var(--navy);justify-self:start;align-items:center;gap:11px;text-decoration:none;display:inline-flex}._brand_160s9_81 img{object-fit:contain;width:38px;height:38px}._brand_160s9_81 strong{letter-spacing:-.025em;font-size:19px}._header_160s9_51 nav{border:1px solid var(--line);background:#f5f7fa;border-radius:13px;gap:5px;padding:5px;display:flex}._header_160s9_51 nav button,._account_160s9_141 button{color:var(--muted);cursor:pointer;font:inherit;background:0 0;border:0;font-size:13px;font-weight:750}._header_160s9_51 nav button{border-radius:9px;min-height:36px;padding:0 15px}._header_160s9_51 nav button:hover{color:var(--navy)}._header_160s9_51 nav ._activeNav_160s9_177{color:#fff;background:var(--navy);box-shadow:0 6px 15px #10233f29}._headerUtilities_160s9_189{justify-self:end;align-items:center;gap:14px;display:flex}._account_160s9_141{text-align:right;grid-template-columns:1fr auto;justify-self:end;display:grid}._account_160s9_141 span{color:var(--muted);grid-column:1;font-size:10px;font-weight:750}._account_160s9_141 strong{grid-column:1;margin-top:2px;font-size:14px}._account_160s9_141 button{border:1px solid var(--line);background:#fff;border-radius:8px;grid-area:1/2/span 2;align-self:center;margin-left:13px;padding:8px 10px}._content_160s9_265{width:min(1180px,100% - 40px);margin:0 auto;padding:48px 0 80px}._viewStack_160s9_277,._userHome_160s9_279{gap:24px;display:grid}._userHome_160s9_279{width:min(940px,100%);margin:0 auto}._reportHero_160s9_299{text-align:center;background:radial-gradient(circle at 50% -20%,#275de82e,#0000 48%),linear-gradient(145deg,#fffffffa,#f6fafdf7);border:1px solid #275de82e;border-radius:28px;align-content:center;justify-items:center;min-height:390px;padding:56px 24px;display:grid;overflow:hidden;box-shadow:0 24px 70px #19355817}._heroIcon_160s9_331{color:#fff;background:linear-gradient(145deg, var(--blue), var(--cyan));border-radius:20px;place-items:center;width:64px;height:64px;margin-bottom:22px;font-size:36px;font-weight:850;display:grid;box-shadow:0 15px 32px #275de840}._eyebrow_160s9_359{color:var(--blue);letter-spacing:.12em;text-transform:uppercase;margin:0;font-size:11px;font-weight:850}._reportHero_160s9_299 h1,._pageHeading_160s9_379 h1{color:var(--navy);letter-spacing:-.052em;margin:9px 0 0;font-size:clamp(34px,5vw,55px);line-height:1.02}._reportHero_160s9_299>p:not(._eyebrow_160s9_359){max-width:560px;color:var(--muted);margin:17px 0 29px;font-size:16px;line-height:1.65}._heroButton_160s9_411,._primaryButton_160s9_413,._startButton_160s9_415,._completeButton_160s9_416,._dangerButton_160s9_417,._secondaryButton_160s9_418,._floatingButton_160s9_419{cursor:pointer;min-height:43px;font:inherit;border:0;border-radius:11px;padding:0 18px;font-size:13px;font-weight:800;transition:transform .16s,box-shadow .16s,background .16s}._heroButton_160s9_411,._primaryButton_160s9_413,._floatingButton_160s9_419{color:#fff;background:var(--blue);box-shadow:0 10px 22px #275de838}._heroButton_160s9_411{min-width:210px;min-height:52px;font-size:15px}._heroButton_160s9_411:hover,._primaryButton_160s9_413:hover,._floatingButton_160s9_419:hover{background:var(--blue-dark);transform:translateY(-1px)}._primaryButton_160s9_413:disabled,._heroButton_160s9_411:disabled,._startButton_160s9_415:disabled,._completeButton_160s9_416:disabled,._dangerButton_160s9_417:disabled{opacity:.5;cursor:default;transform:none}._panel_160s9_479,._ownTickets_160s9_481,._settingsCard_160s9_483{border:1px solid var(--line);background:#fffffff0;border-radius:20px;padding:clamp(22px,3vw,32px);box-shadow:0 14px 38px #12233c0e}._panelHeading_160s9_499,._pageHeading_160s9_379,._modalHeading_160s9_503,._ticketTop_160s9_505{justify-content:space-between;align-items:flex-start;gap:20px;display:flex}._panelHeading_160s9_499 h2,._settingsCard_160s9_483 h2,._modalHeading_160s9_503 h2{color:var(--navy);letter-spacing:-.035em;margin:6px 0 0;font-size:23px}._panelHeading_160s9_499>span{color:var(--blue-dark);background:#edf2ff;border-radius:999px;flex:none;padding:7px 10px;font-size:11px;font-weight:800}._pageHeading_160s9_379{align-items:end;padding:4px 0 8px}._pageHeading_160s9_379 h1{font-size:clamp(34px,4vw,49px)}._pageHeading_160s9_379>div>p:last-child:not(._eyebrow_160s9_359){max-width:670px;color:var(--muted);margin:13px 0 0;line-height:1.55}._archiveCount_160s9_563{color:#116346;background:#e7f7f0;border-radius:999px;flex:none;padding:8px 11px;font-size:11px;font-weight:850}._ticketFilters_160s9_565{border:1px solid var(--line);background:#ffffffd1;border-radius:14px;grid-template-columns:repeat(4,minmax(0,1fr));align-items:end;gap:11px;padding:15px;display:grid}._ticketFilters_160s9_565 label{color:var(--muted);gap:5px;font-size:11px;font-weight:800;display:grid}._ticketFilters_160s9_565 select{width:100%;min-width:0;height:39px;color:var(--navy);font:inherit;background:#fff;border:1px solid #ccd7e4;border-radius:9px;outline:0;padding:0 30px 0 10px;font-size:12px}._ticketFilters_160s9_565 select:focus{border-color:var(--blue);box-shadow:0 0 0 3px #275de81a}._filterClear_160s9_591{min-height:34px;color:var(--navy);cursor:pointer;font:inherit;background:#fff;border:1px solid #cdd8e6;border-radius:8px;grid-column:1/-1;justify-self:start;padding:0 12px;font-size:11px;font-weight:800}._filterClear_160s9_591:hover{border-color:var(--blue);color:var(--blue)}._livePill_160s9_597{color:#147151;background:#ebfaf4;border:1px solid #b9ead8;border-radius:999px;align-items:center;gap:8px;margin-bottom:5px;padding:9px 13px;font-size:12px;font-weight:850;display:inline-flex}._livePill_160s9_597 i{background:#22a879;border-radius:50%;width:8px;height:8px;box-shadow:0 0 0 5px #22a8791f}._dashboardActions_160s9_641{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:8px;display:flex}._notificationButton_160s9_657,._notificationPill_160s9_659,._notificationBlocked_160s9_661{border-radius:999px;align-items:center;min-height:38px;margin-bottom:5px;padding:8px 12px;font-size:12px;font-weight:800;display:inline-flex}._notificationButton_160s9_657{color:var(--blue);cursor:pointer;background:#f2f5ff;border:1px solid #bacbff}._notificationButton_160s9_657:hover{border-color:var(--blue);background:#e9efff}._notificationPill_160s9_659{color:#234fac;background:#f2f5ff;border:1px solid #c9d7ff}._notificationBlocked_160s9_661{color:#7e5a1b;background:#fff8e9;border:1px solid #ead9b7;max-width:230px;line-height:1.35}._metrics_160s9_705{grid-template-columns:repeat(5,minmax(0,1fr));gap:14px;display:grid}._metrics_160s9_705 article{border:1px solid var(--line);background:#fff;border-radius:18px;min-height:125px;padding:23px;box-shadow:0 10px 26px #12233c0b}._metrics_160s9_705 span{color:var(--muted);font-size:12px;font-weight:750;display:block}._metrics_160s9_705 strong{color:var(--navy);letter-spacing:-.04em;margin-top:17px;font-size:clamp(25px,3vw,34px);display:block}._metrics_160s9_705 ._overdueMetric_160s9_739{background:#fff8f7;border-color:#f2c7c2}._metrics_160s9_705 ._overdueMetric_160s9_739 span,._metrics_160s9_705 ._overdueMetric_160s9_739 strong{color:#b23a2e}._selectionBar_160s9_747{color:var(--navy);background:#f4f7fd;border:1px solid #cbd8eb;border-radius:10px;justify-content:space-between;align-items:center;gap:12px;margin-top:12px;padding:10px 12px;font-size:12px;font-weight:800;display:flex}._selectionBar_160s9_747>div{flex-wrap:wrap;gap:8px;display:flex}._selectionBar_160s9_747 button{min-height:34px}._ticketList_160s9_779{gap:14px;margin-top:22px;display:grid}._ticketCard_160s9_783{border:1px solid var(--line);background:#fff;border-left:4px solid #9aa7b7;border-radius:15px;padding:0;position:relative;overflow:hidden;box-shadow:0 8px 22px #12233c0a}._ticketCard_160s9_783._open_160s9_803{border-left-color:var(--amber)}._ticketCard_160s9_783._in_progress_160s9_805{border-left-color:var(--blue)}._ticketCard_160s9_783._completed_160s9_807{border-left-color:var(--green)}._ticketSelectCheckbox_160s9_811{width:17px;height:17px;accent-color:var(--blue);cursor:pointer;margin:0;position:absolute;top:50%;left:10px;transform:translateY(-50%)}._selectableTicket_160s9_833 ._ticketSummaryRow_160s9_833{padding-left:42px}._ticketSummaryRow_160s9_833{grid-template-columns:minmax(130px,1fr) minmax(190px,1.5fr) minmax(140px,1.1fr) minmax(105px,.8fr) auto;align-items:center;gap:18px;min-height:68px;padding:11px 14px 11px 18px;display:grid}._ticketSummaryCell_160s9_853,._ticketSummaryPriority_160s9_855{gap:3px;min-width:0;display:grid}._ticketSummaryCell_160s9_853 small,._ticketSummaryPriority_160s9_855 small{color:var(--muted);letter-spacing:.07em;text-transform:uppercase;font-size:9px;font-weight:850}._ticketSummaryCell_160s9_853 strong{color:var(--navy);text-overflow:ellipsis;white-space:nowrap;font-size:13px;overflow:hidden}._ticketSummaryPriority_160s9_855 strong{color:#8a3c08;text-overflow:ellipsis;white-space:nowrap;background:#fff0df;border-radius:7px;justify-self:start;max-width:100%;padding:5px 8px;font-size:11px;overflow:hidden}._expandTicketButton_160s9_865{min-height:36px;color:var(--navy);cursor:pointer;font:inherit;background:#fff;border:1px solid #cad5e2;border-radius:9px;padding:0 12px;font-size:11px;font-weight:850}._expandTicketButton_160s9_865:hover{border-color:var(--blue);color:var(--blue)}._ticketDetails_160s9_869{background:#fff;border-top:1px solid #e5eaf0;padding:22px}._expandedTicket_160s9_871{box-shadow:0 14px 30px #12233c14}._ticketTop_160s9_505>div{align-items:center;gap:9px;display:flex}._ticketTop_160s9_505 time{color:var(--muted);font-size:11px}._ticketCode_160s9_877{color:var(--navy);font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:12px;font-weight:800}._status_160s9_881{color:#536277;background:#edf0f4;border-radius:999px;padding:5px 8px;font-size:10px;font-weight:850}._status_160s9_881._open_160s9_803{color:#90570a;background:#fff1d9}._status_160s9_881._in_progress_160s9_805{color:#174bb9;background:#eaf0ff}._status_160s9_881._completed_160s9_807{color:#116346;background:#e7f7f0}._completion_160s9_905{color:#116346;background:#e7f7f0;border-radius:999px;padding:5px 8px;font-size:10px;font-weight:850}._ticketTags_160s9_909{flex-wrap:wrap;gap:7px;margin-top:17px;display:flex}._ticketTags_160s9_909 span,._ticketTags_160s9_909 strong{color:#526176;background:var(--soft);border-radius:7px;padding:6px 9px;font-size:11px;font-weight:750}._ticketTags_160s9_909 strong{color:#8a3c08;background:#fff0df}._ticketTitle_160s9_917{color:var(--navy);margin:17px 0 0;font-size:20px;line-height:1.25}._deadline_160s9_921{color:#40536b;background:#f7f9fc;border:1px solid #d8e2ef;border-radius:9px;align-items:center;gap:10px;margin-top:13px;padding:8px 10px;font-size:12px;display:inline-flex}._deadline_160s9_921 span{font-weight:800}._deadline_160s9_921 strong{color:var(--navy)}._deadline_160s9_921._overdue_160s9_739{color:#a83228;background:#fff2f1;border-color:#efb6b0}._deadline_160s9_921._overdue_160s9_739 strong{color:#a83228}._workflowSelect_160s9_955{color:var(--muted);grid-template-columns:auto minmax(180px,260px);justify-content:start;align-items:center;gap:10px;margin-top:14px;font-size:12px;font-weight:800;display:grid}._workflowSelect_160s9_955 select{height:38px;color:var(--navy);font:inherit;background:#fff;border:1px solid #ccd7e4;border-radius:9px;outline:0;padding:0 34px 0 11px;font-size:13px}._workflowSelect_160s9_955 select:focus{border-color:var(--blue);box-shadow:0 0 0 3px #275de81a}._description_160s9_1007{color:#263a53;white-space:pre-wrap;margin:17px 0;font-size:14px;line-height:1.65}._mergedSources_160s9_1011{background:#fbfcfe;border-top:1px solid #e7ebf0;gap:9px;margin-top:0;padding:12px 18px 15px;display:grid}._mergedSources_160s9_1011 h3{color:var(--navy);margin:0 0 3px;font-size:14px}._mergedSource_160s9_1011{background:#fbfcfe;border:1px solid #dfe6ee;border-radius:10px;padding:12px 13px}._mergedSourceHead_160s9_1031{justify-content:space-between;align-items:baseline;gap:12px;display:flex}._mergedSourceHead_160s9_1031 strong{color:var(--navy);font-size:13px}._mergedSourceHead_160s9_1031 span{color:var(--muted);font-size:11px;font-weight:700}._mergedSource_160s9_1011 p{color:#40536b;white-space:pre-wrap;margin:7px 0;font-size:12px;line-height:1.5}._mergedSource_160s9_1011 small{color:var(--muted);font-size:10px}._ticketMeta_160s9_1041{border-top:1px solid #e7ebf0;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;padding-top:16px;display:grid}._ticketMeta_160s9_1041 span{gap:3px;display:grid}._ticketMeta_160s9_1041 small{color:var(--muted);font-size:10px;font-weight:750}._ticketMeta_160s9_1041 strong{font-size:13px}._ticketMeta_160s9_1041 em{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;font-size:10px;font-style:normal;overflow:hidden}._ticketMeta_160s9_1041 ._reporterPhone_160s9_1063{flex-wrap:wrap;align-items:center;gap:8px;margin-top:5px;display:flex}._reporterPhone_160s9_1063 b{color:var(--navy);font-size:12px}._callButton_160s9_1065{min-height:36px;color:var(--navy);background:#f5f8fc;border:1px solid #9eb0c5;border-radius:9px;justify-content:center;align-items:center;padding:0 12px;font-size:11px;font-weight:850;text-decoration:none;display:inline-flex}._callButton_160s9_1065:hover{border-color:var(--blue);color:var(--blue);background:#eef5ff}._runningTimer_160s9_1067{color:var(--blue);font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:15px!important}._timerHistory_160s9_1070{background:#fbfcfe;border-top:1px solid #e7ebf0;gap:9px;margin-top:0;padding:12px 18px 15px;display:grid}._timerHistory_160s9_1070 h3{color:var(--navy);margin:0 0 3px;font-size:14px}._timerSession_160s9_1090{background:#f8fafc;border:1px solid #dfe6ee;border-radius:11px;gap:11px;padding:13px;display:grid}._timerSession_160s9_1090._activeSession_160s9_1092{box-shadow:inset 3px 0 0 var(--blue);background:#f3f6ff;border-color:#afc4f8}._timerSessionHead_160s9_1094{justify-content:space-between;align-items:center;gap:16px;display:flex}._timerSessionHead_160s9_1094>span{align-items:baseline;gap:10px;display:flex}._timerSessionHead_160s9_1094 strong{color:var(--navy);font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:13px}._timerSessionHead_160s9_1094 small{color:var(--muted);font-size:11px}._timerSessionHead_160s9_1094 b{color:var(--blue);font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:13px}._timerNoteForm_160s9_1104{grid-template-columns:minmax(0,1fr) auto;align-items:end;gap:9px;display:grid}._timerNoteForm_160s9_1104 label{color:var(--muted);gap:5px;font-size:11px;font-weight:800;display:grid}._timerNoteForm_160s9_1104 input{border:1px solid var(--line);width:100%;height:39px;color:var(--ink);font:inherit;background:#fff;border-radius:8px;outline:0;padding:0 11px;font-size:13px}._timerNoteForm_160s9_1104 input:focus{border-color:var(--blue);box-shadow:0 0 0 3px #275de81a}._timerNoteText_160s9_1112{color:#40536b;margin:0;font-size:13px;line-height:1.5}._timerEditor_160s9_1114{gap:10px;display:grid}._timerSaveActions_160s9_1116{flex-wrap:wrap;justify-content:flex-end;gap:8px;display:flex}._stopButton_160s9_1118,._saveNoteButton_160s9_1120{cursor:pointer;min-height:39px;font:inherit;border:0;border-radius:8px;padding:0 13px;font-size:11px;font-weight:800}._stopButton_160s9_1118{color:#fff;background:var(--red)}._saveNoteButton_160s9_1120{border:1px solid var(--line);color:var(--navy);background:#fff}._stopButton_160s9_1118:disabled,._saveNoteButton_160s9_1120:disabled{opacity:.45;cursor:default}._commentSection_160s9_1132{border-top:1px solid #e7ebf0;gap:10px;margin-top:18px;padding-top:17px;display:grid}._commentSection_160s9_1132 h3{color:var(--navy);margin:0 0 3px;font-size:14px}._commentList_160s9_1136{gap:8px;display:grid}._commentList_160s9_1136 article{background:#fbfcfe;border:1px solid #dfe6ee;border-radius:10px;padding:12px 13px}._commentHead_160s9_1140{justify-content:space-between;gap:12px;display:flex}._commentList_160s9_1136 strong{color:var(--navy);font-size:12px}._commentList_160s9_1136 time{color:var(--muted);font-size:11px}._commentList_160s9_1136 p{color:#344961;white-space:pre-wrap;margin:8px 0 0;font-size:13px;line-height:1.55}._commentForm_160s9_1148{gap:9px;display:grid}._commentForm_160s9_1148 label{color:var(--muted);gap:5px;font-size:11px;font-weight:800;display:grid}._commentForm_160s9_1148 textarea{border:1px solid var(--line);min-height:72px;color:var(--ink);font:inherit;resize:vertical;background:#fff;border-radius:9px;outline:0;padding:10px 11px;font-size:13px}._commentForm_160s9_1148 textarea:focus{border-color:var(--blue);box-shadow:0 0 0 3px #275de81a}._commentForm_160s9_1148>button{justify-self:start}._commentForm_160s9_1148 textarea:disabled{color:var(--muted);background:#f3f5f8}._commentForm_160s9_1148>button,._reminderForm_160s9_1162 button{color:#fff;background:var(--blue);cursor:pointer;min-height:40px;font:inherit;border:0;border-radius:9px;padding:0 13px;font-size:11px;font-weight:800}._commentForm_160s9_1148>button:disabled,._reminderForm_160s9_1162 button:disabled{opacity:.45;cursor:default}._ticketActions_160s9_1170{flex-wrap:wrap;gap:9px;margin-top:17px;display:flex}._startButton_160s9_415{color:#fff;background:var(--navy)}._completeButton_160s9_416{color:#fff;background:var(--green)}._dangerButton_160s9_417{color:#fff;background:var(--red)}._secondaryButton_160s9_418{border:1px solid var(--line);color:var(--navy);background:#fff}._startButton_160s9_415:hover,._completeButton_160s9_416:hover,._dangerButton_160s9_417:hover,._secondaryButton_160s9_418:hover{transform:translateY(-1px);box-shadow:0 8px 18px #12233c1f}._dashboardTable_160s9_1182{margin-top:22px;overflow-x:auto}._tableHead_160s9_1184,._tableRow_160s9_1186{grid-template-columns:minmax(170px,1.8fr) repeat(5,minmax(82px,1fr));align-items:center;min-width:760px;display:grid}._tableHead_160s9_1184{color:var(--muted);text-transform:uppercase;padding:0 14px 10px;font-size:10px;font-weight:850}._tableRow_160s9_1186{border-top:1px solid #e7ebf0;min-height:58px;padding:0 14px;font-size:13px}._tableRow_160s9_1186 strong{color:var(--navy)}._overdueCount_160s9_1194{color:#b23a2e;font-weight:850}._overduePanel_160s9_1198{border-color:#efc1bc;box-shadow:inset 4px 0 #d74a3d}._overdueList_160s9_1200{margin-top:18px;display:grid}._overdueList_160s9_1200 article{border-top:1px solid #f0d7d4;justify-content:space-between;align-items:center;gap:18px;min-height:62px;padding:10px 12px;display:flex}._overdueList_160s9_1200 article>span{gap:4px;display:grid}._overdueList_160s9_1200 strong{color:var(--navy);font-size:13px}._overdueList_160s9_1200 small{color:var(--muted);font-size:11px}._overdueList_160s9_1200 time{color:#ae352a;font-size:12px;font-weight:850}._activeJobs_160s9_1214{gap:10px;margin-top:20px;display:grid}._activeJobs_160s9_1214 article{background:#f7f9ff;border:1px solid #d9e2f4;border-radius:12px;grid-template-columns:minmax(110px,.7fr) minmax(180px,1.6fr) auto;align-items:center;gap:16px;padding:15px;display:grid}._activeJobs_160s9_1214 article span{color:var(--muted);font-size:11px}._activeJobs_160s9_1214 article strong{font-size:13px}._activeJobs_160s9_1214 article b{color:var(--blue);font-family:ui-monospace,SFMono-Regular,Consolas,monospace}._settingsGrid_160s9_1226{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;display:grid}._settingsCard_160s9_483>div:first-child{margin-bottom:20px}._settingsHelp_160s9_1230{color:var(--muted);margin:9px 0 0;font-size:12px;line-height:1.5}._reminderForm_160s9_1162{gap:9px;display:grid}._reminderForm_160s9_1162 label{color:var(--muted);gap:6px;font-size:11px;font-weight:800;display:grid}._reminderForm_160s9_1162 input{border:1px solid var(--line);height:40px;color:var(--ink);font:inherit;background:#fbfcfd;border-radius:9px;outline:0;padding:0 11px}._reminderForm_160s9_1162 input:focus{border-color:var(--blue);box-shadow:0 0 0 3px #275de81a}._reminderForm_160s9_1162 small{color:var(--muted);font-size:10px}._reminderForm_160s9_1162 button{justify-self:start}._addOption_160s9_1244{gap:8px;margin-bottom:14px;display:flex}._addOption_160s9_1244 input{flex:1;min-width:0}._addOption_160s9_1244 button{color:#fff;background:var(--navy);cursor:pointer;border:0;border-radius:9px;padding:0 12px;font-size:11px;font-weight:800}._addOption_160s9_1244 button:disabled{opacity:.45;cursor:default}._optionList_160s9_1254{gap:8px;display:grid}._optionList_160s9_1254>div{grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:8px;display:grid}._optionList_160s9_1254>div>input,._addOption_160s9_1244 input,._roleList_160s9_1262 select,._formGrid_160s9_1264 select,._formGrid_160s9_1264 input,._formGrid_160s9_1264 textarea,._loginCard_160s9_1270 input{border:1px solid var(--line);color:var(--ink);font:inherit;background:#fbfcfd;border-radius:9px;outline:0}._optionList_160s9_1254>div>input,._addOption_160s9_1244 input,._roleList_160s9_1262 select,._formGrid_160s9_1264 select,._loginCard_160s9_1270 input{height:40px;padding:0 11px}._optionList_160s9_1254>div>input:focus,._addOption_160s9_1244 input:focus,._roleList_160s9_1262 select:focus,._formGrid_160s9_1264 select:focus,._formGrid_160s9_1264 input:focus,._formGrid_160s9_1264 textarea:focus,._loginCard_160s9_1270 input:focus{border-color:var(--blue);box-shadow:0 0 0 3px #275de81a}._optionList_160s9_1254 label{color:var(--green);align-items:center;gap:5px;font-size:10px;font-weight:800;display:flex}._optionList_160s9_1254 label input{accent-color:var(--green)}._inactiveOption_160s9_1320{opacity:.55}._inactiveOption_160s9_1320 label{color:var(--muted)}._roleList_160s9_1262{margin-top:18px;display:grid}._roleList_160s9_1262>div{border-top:1px solid #e7ebf0;grid-template-columns:minmax(0,1fr) 150px;align-items:center;gap:16px;min-height:62px;display:grid}._roleList_160s9_1262>div>span{gap:3px;display:grid}._roleList_160s9_1262 strong{font-size:13px}._roleList_160s9_1262 small{color:var(--muted);font-size:10px}._modalBackdrop_160s9_1338{z-index:100;-webkit-backdrop-filter:blur(7px);backdrop-filter:blur(7px);background:#0915269e;place-items:center;padding:22px;display:grid;position:fixed;inset:0;overflow-y:auto}._modalCard_160s9_1362{background:#fff;border:1px solid #ffffffa6;border-radius:22px;width:min(720px,100%);max-height:calc(100vh - 44px);padding:clamp(24px,4vw,36px);overflow-y:auto;box-shadow:0 32px 90px #00000042}._closeButton_160s9_1384{border:1px solid var(--line);width:38px;height:38px;color:var(--muted);cursor:pointer;background:#fff;border-radius:10px;font-size:22px}._inlinePhotoPicker_160s9_1388{gap:8px;margin-top:2px;display:grid}._inlinePhotoActions_160s9_1390{flex-wrap:wrap;align-items:center;gap:7px;display:flex}._inlinePhotoActions_160s9_1390>span{color:var(--muted);font-size:10px;font-weight:700}._inlinePhotoButton_160s9_1394{min-height:34px;color:var(--navy);cursor:pointer;font:inherit;background:#fff;border:1px solid #cbd6e3;border-radius:8px;padding:0 10px;font-size:10px;font-weight:800}._inlinePhotoButton_160s9_1394:hover{border-color:var(--blue);color:var(--blue)}._inlinePhotoButton_160s9_1394:disabled{opacity:.45;cursor:default}._inlinePhotoGrid_160s9_1400{grid-template-columns:repeat(auto-fill,minmax(84px,104px));gap:8px;display:grid}._inlinePhotoGrid_160s9_1400 ._photoPreview_160s9_1402{min-height:84px}._inlinePhotoGrid_160s9_1400 ._photoPreview_160s9_1402 img{height:84px}._attachmentGrid_160s9_1406._compactAttachmentGrid_160s9_1406{grid-template-columns:repeat(auto-fill,minmax(84px,110px));margin-top:10px}._attachmentGrid_160s9_1406._compactAttachmentGrid_160s9_1406 img{height:80px}._attachmentGrid_160s9_1406._compactAttachmentGrid_160s9_1406 span{padding:5px 6px}._photoUpload_160s9_1412{border:1px solid var(--line);background:var(--panel-soft);border-radius:14px;margin-top:22px;padding:16px}._photoUpload_160s9_1412 h3{color:var(--navy);margin:3px 0 5px;font-size:16px}._photoUpload_160s9_1412 h3 span{color:var(--muted);font-size:12px;font-weight:600}._photoUpload_160s9_1412 p:not(._eyebrow_160s9_359){color:var(--muted);margin:0;font-size:12px;line-height:1.45}._photoActions_160s9_1420{flex-wrap:wrap;gap:9px;margin-top:14px;display:flex}._hiddenFileInput_160s9_1422{clip:rect(0 0 0 0);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}._photoGrid_160s9_1424,._attachmentGrid_160s9_1406{grid-template-columns:repeat(auto-fill,minmax(110px,1fr));gap:10px;margin-top:14px;display:grid}._photoPreview_160s9_1402{background:var(--line);border-radius:10px;min-height:110px;position:relative;overflow:hidden}._photoPreview_160s9_1402 img,._attachmentGrid_160s9_1406 img{object-fit:cover;width:100%;height:110px;display:block}._photoPreview_160s9_1402 button{color:#fff;cursor:pointer;background:#000000a6;border:0;border-radius:50%;width:26px;height:26px;font-size:17px;line-height:1;position:absolute;top:5px;right:5px}._photoPreview_160s9_1402 small{color:#fff;background:#0009;padding:4px 6px;font-size:10px;position:absolute;bottom:0;left:0;right:0}._ticketAttachments_160s9_1434{margin-top:18px}._ticketAttachments_160s9_1434 h3{color:var(--navy);margin:0 0 9px;font-size:13px}._attachmentGrid_160s9_1406 a{border:1px solid var(--line);color:var(--ink);background:var(--panel);border-radius:10px;text-decoration:none;overflow:hidden}._attachmentGrid_160s9_1406 a:hover{border-color:var(--blue)}._attachmentGrid_160s9_1406 span{gap:2px;padding:7px;font-size:10px;font-weight:700;display:grid}._attachmentGrid_160s9_1406 small{color:var(--muted);font-size:9px;font-weight:600}._formGrid_160s9_1264{grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;margin-top:28px;display:grid}._formGrid_160s9_1264 label,._loginCard_160s9_1270 label{color:#4e5f74;gap:7px;font-size:11px;font-weight:800;display:grid}._fullField_160s9_1452{grid-column:1/-1}._formGrid_160s9_1264 textarea{resize:vertical;min-height:150px;padding:12px;line-height:1.55}._formGrid_160s9_1264 input{height:40px;padding:0 11px}._optionalLabel_160s9_1458{color:var(--muted);font-size:10px;font-weight:600}._formGrid_160s9_1264 small{color:var(--muted);justify-self:end;font-size:9px;font-weight:600}._modalActions_160s9_1462{justify-content:flex-end;gap:9px;margin-top:24px;display:flex}._floatingButton_160s9_419{z-index:18;border-radius:14px;min-height:50px;position:fixed;bottom:28px;right:30px}._toast_160s9_1470,._errorBanner_160s9_1472{z-index:120;color:#fff;background:var(--green);border-radius:12px;max-width:min(430px,100% - 40px);padding:14px 17px;font-size:12px;font-weight:800;position:fixed;bottom:24px;right:25px;box-shadow:0 16px 45px #12233c38}._errorBanner_160s9_1472{background:var(--red);justify-content:space-between;margin-bottom:18px;display:flex;position:relative;bottom:auto;right:auto}._errorBanner_160s9_1472 button{color:#fff;cursor:pointer;background:0 0;border:0;font-size:18px}._empty_160s9_1506{color:var(--muted);margin:22px 0 0;font-size:13px}._loginPage_160s9_3,._loading_160s9_5{place-items:center;padding:24px;display:grid}._loading_160s9_5{text-align:center;align-content:center;gap:12px}._loading_160s9_5 img{object-fit:contain;width:48px;height:48px}._loading_160s9_5 p{max-width:460px;color:var(--muted);margin:0}._loginCard_160s9_1270{border:1px solid var(--line);background:#fff;border-radius:22px;width:min(430px,100%);padding:36px;box-shadow:0 24px 70px #12233c1c}._loginCard_160s9_1270 ._brand_160s9_81{margin-bottom:30px}._loginCard_160s9_1270 h1{color:var(--navy);letter-spacing:-.045em;margin:8px 0 0;font-size:34px}._loginCard_160s9_1270>p:not(._eyebrow_160s9_359):not(._error_160s9_1472){color:var(--muted);margin:13px 0 24px;font-size:13px;line-height:1.55}._loginCard_160s9_1270 form{gap:14px;display:grid}._loginCard_160s9_1270 ._primaryButton_160s9_413{width:100%;margin-top:4px}._error_160s9_1472{color:var(--red);margin:0;font-size:11px}._textLink_160s9_1552{color:var(--blue);text-align:center;margin-top:20px;font-size:11px;font-weight:800;display:block}@media (max-width:1120px){._header_160s9_51{grid-template-columns:1fr auto;gap:12px;padding:12px 20px}._header_160s9_51 nav{grid-area:2/1/auto/-1;justify-content:center}._headerUtilities_160s9_189{grid-area:1/2}._metrics_160s9_705{grid-template-columns:repeat(2,minmax(0,1fr))}._settingsGrid_160s9_1226{grid-template-columns:1fr}._ticketFilters_160s9_565{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:620px){._header_160s9_51{min-height:auto}._brand_160s9_81 strong{font-size:15px}._brand_160s9_81 img{width:32px;height:32px}._account_160s9_141 span{display:none}._account_160s9_141 strong{font-size:11px}._account_160s9_141 button{margin-left:8px;padding:6px 8px;font-size:10px}._header_160s9_51 nav{justify-content:flex-start;overflow-x:auto}._header_160s9_51 nav button{flex:1 0 auto;padding:0 11px;font-size:11px}._reportHero_160s9_299{border-radius:21px;min-height:340px;padding:42px 20px}._metrics_160s9_705 article{min-height:105px;padding:18px}._panel_160s9_479,._ownTickets_160s9_481,._settingsCard_160s9_483{border-radius:16px;padding:19px}._pageHeading_160s9_379{display:grid}._dashboardActions_160s9_641{justify-content:flex-start}._pageHeading_160s9_379 ._primaryButton_160s9_413{justify-self:start}._ticketMeta_160s9_1041,._workflowSelect_160s9_955{grid-template-columns:1fr}._timerSessionHead_160s9_1094{align-items:flex-start}._timerSessionHead_160s9_1094>span{gap:3px;display:grid}._timerNoteForm_160s9_1104{grid-template-columns:1fr}._timerNoteForm_160s9_1104 button{justify-self:start}._commentForm_160s9_1148{grid-template-columns:1fr}._commentForm_160s9_1148 button{justify-self:start}._overdueList_160s9_1200 article{flex-direction:column;align-items:flex-start;gap:8px}._formGrid_160s9_1264{grid-template-columns:1fr}._fullField_160s9_1452{grid-column:auto}._activeJobs_160s9_1214 article{grid-template-columns:1fr;gap:5px}._roleList_160s9_1262>div{grid-template-columns:1fr 130px}._floatingButton_160s9_419{bottom:16px;right:16px}._header_160s9_51{grid-template-columns:1fr;gap:10px;padding:10px 12px}._brand_160s9_81{grid-area:1/1;min-width:0}._brand_160s9_81 strong{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}._headerUtilities_160s9_189{grid-area:2/1;grid-template-columns:minmax(0,1fr) auto;width:100%;display:grid}._account_160s9_141{text-align:left;grid-template-columns:minmax(0,1fr) auto;width:auto}._account_160s9_141 strong{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}._account_160s9_141 button{margin-left:8px}._header_160s9_51 nav{grid-area:3/1;justify-content:stretch;width:100%;overflow:visible}._header_160s9_51 nav button{white-space:normal;flex:1 1 0;min-width:0;padding:0 6px}._content_160s9_265{width:calc(100% - 20px);padding:20px 0 78px}._pageHeading_160s9_379,._panelHeading_160s9_499,._modalHeading_160s9_503,._ticketTop_160s9_505{flex-direction:column;align-items:stretch;gap:12px}._pageHeading_160s9_379 h1{font-size:35px}._pageHeading_160s9_379>div>p:last-child:not(._eyebrow_160s9_359){margin-top:10px}._dashboardActions_160s9_641{justify-content:stretch;width:100%;display:grid}._dashboardActions_160s9_641>*{text-align:center;justify-content:center;width:100%;margin-bottom:0}._livePill_160s9_597{justify-content:center}._metrics_160s9_705{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}._metrics_160s9_705 article{border-radius:13px;min-height:92px;padding:14px}._metrics_160s9_705 article:last-child{grid-column:1/-1}._metrics_160s9_705 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button{justify-self:stretch;width:100%}._ticketActions_160s9_1170{grid-template-columns:1fr}._timerSaveActions_160s9_1116{grid-template-columns:1fr;display:grid}._timerSaveActions_160s9_1116 button,._inlinePhotoButton_160s9_1394{width:100%}._inlinePhotoActions_160s9_1390{grid-template-columns:1fr 1fr;display:grid}._inlinePhotoActions_160s9_1390>span{grid-column:1/-1}._overdueList_160s9_1200 article{min-width:0}._overdueList_160s9_1200 article span,._overdueList_160s9_1200 article time{overflow-wrap:anywhere}._activeJobs_160s9_1214 article{min-width:0}._roleList_160s9_1262>div{grid-template-columns:1fr;gap:8px}._roleList_160s9_1262 select{width:100%}._settingsGrid_160s9_1226{gap:14px}._ticketFilters_160s9_565{grid-template-columns:1fr;padding:13px}._filterClear_160s9_591{grid-column:auto;width:100%}._addOption_160s9_1244{grid-template-columns:1fr}._addOption_160s9_1244 button{width:100%}._optionList_160s9_1254>div{grid-template-columns:minmax(0,1fr);gap:8px}._optionList_160s9_1254 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small{color:var(--muted);font-size:11px}._assignmentChoices_160s9_1968{flex-wrap:wrap;align-items:center;gap:8px;display:flex}._assignmentChoices_160s9_1968 label{color:#40536b;background:#fff;border:1px solid #d6dfeb;border-radius:8px;align-items:center;gap:6px;padding:7px 9px;font-size:12px;font-weight:750;display:flex}._assignmentChoices_160s9_1968 input{accent-color:var(--blue)}@media (max-width:620px){._assignmentRow_160s9_1916{grid-template-columns:1fr}}